If you have concerns about the welfare of a horse, please call World Horse Welfare's Welfare Hotline at 08000 480 180 with as much detail as possible about the condition of the horse(s).
If you have genuine concerns about a horse or pony, you can report it to the BHS and one of their local Welfare Officers will pay a visit to investigate. Call 02476 840571 or 02476 840574. Alternatively, you can e-mail [email protected].
For genuine emergencies outside office hours, please ring 02476 840570 and then call the mobile phone number given in the answerphone message. However, this number really is for use in emergencies only.
To report a mistreated, neglected, injured or distressed animal, you can use an online enquiry service My RSPCA or you can call the RSPCA 24-hour cruelty line on 0300 1234 999.
The Donkey Sanctuary has regional welfare officers responsible for a particular region who have an average of 12 area welfare officers who are always available. If you are concerned about a donkey's welfare, please get in touch immediately. Your call is strictly confidential.
Allen Andrews - 07717 814946
Scotland, North East and Northern Ireland
Shelagh Steel - 07836 756117
East of England
Molly Lloyd - 07850 963563
North and Mid-Wales, Midlands, Cumbria, Lancashire, Yorkshire, Cleveland
Mark Kerr - 07770 683767
South and South East England
Lionel Ford - 07768 336912
South West England and South Wales